Contact Us

Email: customerservice@jayoutdoorgear.com

I unraveled the harness in an emergency, how do I put it back together?

Email us, we will send instructions for you to mail your harness to us and we’ll re-tie it and ship it back to you for free. We would also love to hear your story.

Shipping:

Orders are currently shipping within 1-2 business days and typical delivery in 3 business days. All orders are shipped USPS Priority Mail.

Inquiries, Exchanges & Returns:

The best way to contact Jay Outdoor Gear is by emailing. For returns or exchanges be sure to include first and last name, order number, and preferred contact method. Full refunds are accepted within 30 days. If your product is found to have a defect, contact us for a replacement within 30 days.